[BUG DISCOVERED] Payment History Page - Date Filters
Identified - We have identified an issue with the Payment History feature where applying date filters results in no records being displayed or exported.

A fix is currently in development and will be deployed in an upcoming release. In the interim, clients can view and export payment records without applying date filters (or filtering by Payment Method only) and perform any necessary date filtering directly within the exported file.

We will provide an update once the fix has been deployed. We apologize for any inconvenience.
Sep 23, 2026 - 14:39 EDT

About This Site

Welcome to the FISPAN KeyBank status page. This page describes feature availability for the KeyBank Integration. The below uptimes are an unofficial combined view of all areas that can impact client functionality. Have any questions? Please reach out to our support at https://support.fispan.com/keybank

Uptime over the past 90 days. View historical uptime.
Payables Operational
Balances & Transactions Operational
FISPAN Portal Operational
Sandbox & Demonstration Environments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 10, 2026

No incidents reported today.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

[SERVICE DISRUPTION] [Production] Scheduled Service Maintenance on Sunday, October 4, 2026 at 1:00 AM-7:00 AM ET (5:00 AM-11:00 AM UTC)
Completed - The scheduled maintenance has been completed.
Oct 4, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 4, 01:00 EDT
Scheduled - On Sunday, October 4, 2026 between 1:00 AM and 7:00 AM ET (5:00 AM and 11:00 AM UTC), our Production environment will undergo scheduled maintenance, and may be unavailable during this time. This period will be utilized for infrastructure enhancements and platform testing to ensure continued uptime and stability.

Please be advised that during this 6-hour window, the Production environment will be inaccessible for clients, preventing access to the UI and payment initiation.
Sep 21, 17:29 EDT

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

[SERVICE DISRUPTION] [Production] Scheduled Service Maintenance on Sunday, September 27, 2026 at 1:00 AM-5:00 AM ET (5:00 AM-9:00 AM UTC)
Completed - The scheduled maintenance has been completed.
Sep 27, 05:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 01:01 EDT
Scheduled - On Sunday, September 27, 2026 between 1:00 AM and 5:00 AM ET (5:00 AM and 9:00 AM UTC), our Production environment will undergo scheduled maintenance, and may be unavailable during this time. This period will be utilized for infrastructure enhancements and platform testing to ensure continued uptime and stability.

Please be advised that during this 4-hour window, the Production environment will be inaccessible for clients, preventing access to the UI and payment initiation.
Sep 21, 17:25 EDT
[POSTPONED] Scheduled Service Maintenance Moved to Sunday, September 27, 2026 from 1AM–5AM ET
Completed - The scheduled maintenance has been completed.
Sep 27, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 01:00 EDT
Update - Please be advised that the scheduled maintenance previously set for Sunday, September 20, 2026, has been postponed. The window has been rescheduled to Sunday, September 27, 2026, from 1:00 AM to 5:00 AM ET.

During this revised 4-hour window, our Production environment will undergo infrastructure enhancements and platform testing to ensure continued stability and uptime. The Production UI and payment initiation features will be inaccessible during this period.
Sep 17, 20:01 EDT
Scheduled - On Sunday, September 20, 2026 from 1AM-7AM ET, our Production environment will undergo scheduled maintenance, and may be unavailable during this time. This period will be utilized for infrastructure enhancements and platform testing to ensure continued uptime and stability.

Please be advised that during this 6 hour window, the Production environment will be inaccessible for clients, preventing access to the UI and payment initiation.
Sep 16, 19:29 EDT

Sep 26, 2026

No incidents reported.

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