[SERVICE DISRUPTION] [Production] Scheduled Service Maintenance on Sunday, September 27, 2026 at 1:00 AM-5:00 AM ET (5:00 AM-9:00 AM UTC)

Scheduled Maintenance Report for KeyBank - FISPAN Services Availability

Completed

The scheduled maintenance has been completed.
Posted Sep 27, 2026 - 05:01 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 27, 2026 - 01:01 EDT

Scheduled

On Sunday, September 27, 2026 between 1:00 AM and 5:00 AM ET (5:00 AM and 9:00 AM UTC), our Production environment will undergo scheduled maintenance, and may be unavailable during this time. This period will be utilized for infrastructure enhancements and platform testing to ensure continued uptime and stability.

Please be advised that during this 4-hour window, the Production environment will be inaccessible for clients, preventing access to the UI and payment initiation.
Posted Sep 21, 2026 - 17:25 EDT